Customer Service Manager - State Farm Agent Team Member
Full Time • Lexington, KY
Responsive recruiter
Benefits:
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview:
We are seeking a motivated and detail-oriented Assistant Manager to support our team and ensure efficient daily operations. In this full-time role, you will collaborate with the Office Manager to oversee administrative tasks, support team members, and contribute to a productive and organized work environment.
We are seeking a motivated and detail-oriented Assistant Manager to support our team and ensure efficient daily operations. In this full-time role, you will collaborate with the Office Manager to oversee administrative tasks, support team members, and contribute to a productive and organized work environment.
Key Responsibilities:
- Assist the Office Manager in overseeing daily office operations and administrative tasks.
- Answer and direct phone calls, take messages, and provide excellent customer service.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Support sales and service teams with administrative needs.
Qualifications:
- Proven experience in office administration or management.
- Insurance experience & prior licensing preferred but not required.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- A proactive and adaptable approach to problem-solving.
- Leadership skills and the ability to motivate and support a team.
Compensation: $45,000.00 - $100,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in 2 Locations: 3090 Harrodsburg Rd and 1510 Newtown Pike Lexington, KY.
- Our office is open 9AM-5PM Mon.-Fri. .
- I have been a State Farm agent since 2013.
- I am a second generation State Farm agent.
- I am a proud graduate of Western Kentucky University.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, and Senior Vice President's Club
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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